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Frequently Asked Questions (FAQ)
Fine Stringed Instruments Rentals, Sales, and Repairs

Rentals:


Q: What types of fine stringed instruments do you offer for rent?
A: We offer a wide selection of rental instruments, including violins, violas, cellos, and basses, suitable for musicians of all levels.

Q: How long can I rent an instrument from Varnam Strings?
A: Our rental periods typically range from two months to 40 months,, but we also offer longer-term rental options for more extended commitments.

Q: Can I apply my rental payments towards the purchase of an instrument?
A: Absolutely! Our rental program offers a rent-to-own option, where 100% of your rental fees can be applied towards the purchase price of the instrument you are renting.

Q: Can I exchange the instrument I'm renting for a different one?
A: Yes, we understand that your musical needs may change. We offer flexible exchange options, allowing you to switch to a different size or type of instrument during the rental period with no extra charge.

Q: What is included in the rental package?
A: Our rental packages typically include the instrument, a bow, a protective case, and rosin. We also provide maintenance and repair services for normal wear and tear during the rental period.

Sales:


Q: Are your instruments new or used?
A: We offer both new and used fine stringed instruments. Each used instrument undergoes rigorous inspection and maintenance to ensure it meets our high standards of quality.

Q: Can I try out an instrument before making a purchase?
A: Absolutely! We encourage you to schedule an appointment to visit our store and try out different instruments to find the one that best suits your playing style and preferences.

Q: Do you offer any warranties or guarantees on instrument purchases?
A: Yes, all our new instruments come with a manufacturer's warranty, and we offer a satisfaction guarantee for used instruments. If you encounter any issues, we're here to assist you.

Q: Can I trade in my current instrument for a new one?
A: Yes, we offer instrument trade-in options. If you have a quality instrument that you'd like to upgrade or exchange, we can discuss trade-in possibilities.

Q: What financing options do you offer for instrument purchases?
A: We provide various financing options to make purchasing an instrument more accessible. Please inquire at our store or contact us for detailed information. Repairs:

Q: What types of instrument repairs do you offer?
A: We offer a comprehensive range of repair services, including string replacement, bridge adjustments, soundpost adjustments, crack repairs, and more.

Q: How long does a typical instrument repair take?
A: Repair times can vary depending on the complexity of the issue. Simple repairs may be completed within a few days, while more extensive work may take longer.

Q: Do you offer loaner instruments while mine is being repaired?
A: Yes, if available, we can provide loaner instruments to ensure you can continue playing while your instrument is being repaired.

Q: What if I'm not sure what repairs my instrument needs?
A: Our experienced luthiers will assess your instrument and provide a detailed evaluation of any required repairs. They will be happy to discuss the options with you.

Q: Is there a warranty on instrument repairs?
A: We stand behind the quality of our repair work. Repairs are backed by a warranty to ensure your satisfaction and peace of mind. If you have any additional questions or require further assistance, please don't hesitate to contact our knowledgeable staff. We're here to help you find the perfect instrument, whether you're looking to rent, buy, or have one repaired!